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Hayyak Hotlines Busy After Seha Suspension

Hayyak Hotlines Busy After Seha Suspension

Publication Date:
05/01/16 10:00 AM
Category:
Press Release
Department Grouping:
Affordable Services
Department:
Health Insurance Establishment

Primary Health Care Corporation's (PHCC) Hayyak hotlines for booking appointments received 2,250 calls on the first working day following the suspension of health insurance scheme (Seha).

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An official source at the PHCC told Al Raya newspaper that because of the spike in number of calls at the health centres, the number of customer service staff has been increased. Now, they will be working 24/7. Hayyak helpline (107) receives 68,000 calls each month, said the source.

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On the other hand, the private hospitals witnessed a 20-30 percent decline in the number of patients.

Dr Islam Zakaria, director of health insurance at Doha Clinic, said the last three days has seen a"marked decline in the number of patients" at the hospital after Seha was suspended.

An official source at Al Ahli Hospital said the hospital witnessed a 25 percent decrease in the number of patients in these three days.

The source also said January is the time when many people go on vacation."The dip in the patient numbers has coincided with the suspension of Seha, which has made people pay cash for medical examination, while others have been visiting health centres," the source added.

Al Emadi Hospital too has seen a 20-30 percent decline in the number of patients. Dr Osama Hassanein, director of health insurance at the hospital, said the next few days will reveal to what extent the private health sector is affected by the suspension of Seha.

Source: Qatar Tribune


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Hayyak Hotlines Busy After Seha Suspension

05/01/16

Primary Health Care Corporation's (PHCC) Hayyak hotlines for booking appointments received 2,250 calls on the first working day following the suspension of health insurance scheme (Seha).

Read More

 
 
 
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